Table of Contents
Front Matter
Main Content
Why We Avoid Hard Conversations
The psychology of avoidance — and the cost of things left unsaid.
The Anatomy of a Difficult Conversation
What's actually happening beneath the surface, and how to navigate it.
Preparing for the Conversation
Getting clear on what you want, what you fear, and what you'll say.
Having the Conversation
Opening well, staying on track, and landing somewhere productive.
Workplace Conversations
Feedback, boundaries, conflicts, negotiations, and career-defining moments.
Relationship Conversations
Partners, family, friends — the people who matter most.
When Conversations Go Wrong
De-escalation, recovery, and knowing when to walk away.
Using AI as Your Practice Partner
Rehearsing, scripting, and building confidence with AI.
Your 30-Day Conversation Challenge
A structured program to tackle the conversations you've been avoiding.