Writing and Communication
Draft, Reply, Summarize Faster
Writing takes time. AI makes it faster without sacrificing quality.
Where Writing Time Goes
Routine Communications
- Status updates
- Meeting summaries
- Standard replies
- Report formatting
- Documentation
The Starting Problem
Blank page paralysis. Getting started is often hardest.
Revision Cycles
First draft → revise → revise again → send.
AI Writing Assistants
Claude
Anthropic's AI assistant.
Strengths:
- Long, nuanced writing
- Analysis and research
- Document processing
- Conversational interaction
ChatGPT
OpenAI's widely-used assistant.
Strengths:
- General writing tasks
- Wide plugin ecosystem
- Custom GPTs for specific tasks
Gemini
Google's AI assistant.
Strengths:
- Integration with Google Workspace
- Real-time information
- Multimodal capabilities
Microsoft Copilot
Built into Microsoft 365.
Strengths:
- Native Office integration
- Email drafting in Outlook
- Document creation in Word
- Presentation building in PowerPoint
Automating Routine Writing
Templates + AI
Create templates for:
- Meeting agendas
- Status reports
- Project updates
- Common responses
Use AI to:
- Fill in template details
- Customize for context
- Polish language
AI Prompt: Writing Templates
Create a template for [type of document].
Context:
- Purpose: [what it's for]
- Audience: [who reads it]
- Frequency: [how often needed]
- Key sections: [what to include]
Please create:
1. A reusable template
2. Instructions for filling it out
3. Example completed version
4. Tips for customization
Email Drafting
Using AI for Email
Draft from bullet points:
- Give AI your main points
- Get polished email back
Reply suggestions:
- Paste email you received
- Ask for response options
Tone adjustment:
- Write naturally
- Ask AI to make professional/casual/formal
AI Prompt: Email Draft
Draft an email.
To: [recipient and relationship]
Purpose: [what you want to accomplish]
Key points:
- [Point 1]
- [Point 2]
- [Point 3]
Tone: [professional, casual, formal, friendly]
Length: [brief, moderate, detailed]
Document Summarization
AI Summarization Uses
Long documents: Get key points quickly
Meeting notes: Extract action items
Articles/research: Capture main ideas
Email threads: Understand the conversation
AI Prompt: Summarization
Summarize this [document/thread/article].
[Paste content]
Please provide:
1. One-paragraph summary
2. Key points (bullet list)
3. Action items (if any)
4. Questions raised
Automated Status Updates
The Problem
Writing the same kind of update repeatedly.
The Solution
Template + AI + Data
- Create status update template
- Connect data sources (project management, calendar)
- AI generates draft from data
- Review and send
Tools
- Notion AI (for Notion users)
- Slack workflows
- Custom Zapier/Make flows
- Microsoft Copilot in Word
Meeting Notes Automation
AI Meeting Assistants
Otter.ai: Transcription + AI summaries
Fireflies.ai: Transcription + action items
Fathom: Meeting recording + highlights
tl;dv: Recording + AI summary
Automated Workflow
- Meeting recorded automatically
- AI transcribes
- AI extracts summary and action items
- Notes shared to team
- Tasks created automatically
Communication Across Channels
Multi-Channel Automation
Same message → Multiple channels
One update → Slack, email, project tool
AI Adaptation
AI can adapt message for each channel:
- Slack: Brief
- Email: Formal
- Documentation: Detailed
AI Prompt: Multi-Channel Message
Help me communicate this update across channels.
The update: [your message]
Please create versions for:
1. Slack (brief, casual)
2. Email (professional, complete)
3. Project management tool (action-focused)
4. Documentation (detailed, permanent record)
What's Next
Automating how you find information.
Next chapter: Research and information.